SCEI-HE understands that student experiences are as equally important as education outcomes, and more often than not, the student’s personal experience and academic performance are interdependent. We provide our students with a comprehensive range of support services and facilities in order to ensure that student well being is at its highest possible level.
Student support and student welfare are specifically supported by SCEI HE’s Student Welfare Coordinator and Support Officers.
The Student Administration Team are your one stop shop for :
The Student Administration team can be found at :
SCEI-HE Melbourne Campus
41 Boundary Road
Mon – Thurs 8.30am – 4.30pm and Fri 8.30am-4pm
Enrollments :enroll@scei-he.edu.au
Course Administration: enroll@scei-he.edu.au
We respect and respond to those with learning difficulties, disabilities and/or impairments and will offer them the same rights and opportunities as other students who do not have special needs. This will include the opportunity to perform and complete assessments by reasonable adjustments. This may include modifying the learning environment or making changes to the teaching methods.
You will need to advise SCEI-HE in advance and provide documentation of any disabilities that may affect your progress prior to commencement of your course.
You will work with our Academic Support Coordinator who will work with lecturers and identify the best ways to support you whilst you are a student at SCEI-HE.
Lecturers are required to make reasonable adjustments to teaching arrangements, assessment and/or materials and access to assist these students with their learning.
Contact the Academic Support Coordinator for information about the disability services we can provide you :
SCEI-HE Melbourne Campus
41 Boundary Road
8.30am – 4.30pm
Email : academic.support@scei-he.edu.au
SCEI-HE is committed to ensuring equity in education by helping students who have specific learning difficulties and/or disabilities gain their qualification. SCEI-HE assists students in acquiring the knowledge, skills and understandings which will enable them to engage fully and succeed in their studies.
Specialised learning supports include developing your English Language and your academic skills. We believe in your success and helping you fulfil your potential.
You may want to come along and join.
There is a range of support on campus or online :
Resources to help you write your assignments is available through Moodle
The Academic Study Coordinator works with Academics in class to support your learning.
The Academic Support Coordinator can be contacted at :
SCEI-HE Melbourne Campus
41 Boundary Road
8.30am – 4.30pm
At SCEI-HE, we are committed to providing you with a safe and inclusive environment. We take incidents of discrimination, harassment and bullying very seriously. If you have been impacted by these issues, please get in touch and we’ll provide you with support and advice. Talk to our counsellor or a lecturer.
The Victorian Equal Opportunity and Human Rights Commission offers free, impartial confidential information. They are located at Level 3, 204 Lygon Street, Carlton, VIC 3053.
You can also contact them using the details below :
Advice Line 1300 292 153
TTY 300 289 621
Email academic.support@scei-he.edu.au
Website www.humanrightscommission.vic.gov.au
SCEI-HE is committed to supporting the wellbeing of our students. You can access our free and confidential counselling service whenever you need. Our counsellor is experienced in supporting people with a variety of issues.
We all have to work through our problems at various stages in our lives. Talking to someone can help you overcome or better deal with your issue so you can get on with enjoying life and your studies again.
Whenever you decide that you are ready. It is your decision to share your personal challenges to a trained professional. The first session can be just about getting to know the counsellor’s work and setting up a goal on what you would like to work on.
Some appointments can be a one-off, and the counsellor would ask the student if they would like a follow-up session to check on progress.
Sometimes problems creep up and it’s difficult to know what to do. You may find it difficult to talk to your friends or family about it. In these situations, talking to a counsellor is highly beneficial. If you’re beginning to feel stuck, uncertain, worried, or have any other personal issue you want to discuss with an impartial and supportive professional, you can make a free appointment to see our counsellors.
Our counsellor can help with personal issues such as study stress, family and relationship problems, domestic violence, grief & loss, feeling homesick, loneliness, advice about making an important decision and much more.
While you are still a student with us, our counsellor can provide additional support for your mental health as you plan and apply for job vacancies. We can help validate the stress you may be experiencing and provide you with support in managing your anxiety or response to the interview or application outcome.
SCEI-HE offers a quiet room at its campuses for students to use.
You can seek support and assistance throughout the student complaints process from the following sources :
A Support Person can accompany you to any meetings (however, this person does not act as an advocate). This can be a friend or a family member.
You can access our policies and procedure here : Policies and Procedures
Issue | External |
---|---|
Complaints about harassment or discrimination | Victorian Equal Opportunity and Human Rights Commission
Level 3, 204 Lygon Street, Carlton 3053 1300 891 848 Human Rights and Equal Opportunity Commission HREOC (Federal) newcomplaints@humanrights.gov.au 1300 656 419 |
Complaints about internal policies or procedures | Ombudsman Victoria Level 2, 570 Bourke Street Melbourne 3000Ombudsman Victoria online complaints form1800 806 314 |
Complaints about the quality of a higher education course | Complaints Officer TEQSA complaints@teqsa.gov.au1300 739 585 |
Complaints in relation to Student HELP Loans for Higher Education students | 1800 020 108
|
Contact our student welfare team.
student.welfare@scei-he.edu.au