Description

SCEI-HE are currently seeking a motivated and passionate Student Welfare Officer (SWO) to join our team in Melbourne and extend support to our students. The position is a full-time, permanent role; dedicated to an allocation of both SCEI and SCEI-HE students. The successful candidate will be bright, energetic and have an infectious positive attitude; confident as a result of their previous experience in a student support role at another organisation.

Duties & Responsibilities

• Prepare for and conduct orientation sessions
• Coordinate and facilitate counselling services for students
• Follow-up on students who require academic support, and engage them in an intervention plan where required
• Offer support and advice on a range of academic and personal issues the student may be experiencing, in consultation with the applicable Academic Director / Course Coordinator
• Prepare for and conduct student feedback sessions as requested by the academic leadership
• Liaise with academic management, trainers, lecturers and tutors to resolve any issues with students’ academic results
• Issue attendance and academic warning letters according to the organisation’s policies and procedures and legislative standards
• Proof student RPL applications before putting them forward to higher academic management
• Provide students with useful information on a range of topics, including academic skills, conduct, community networks in and around SCEI Group
• Save and file student documents and records to dedicated locations
• Organise fortnightly social activities to help create an inclusive and friendly environment
• Ad hoc duties as required by Management.

Qualifications & Competencies

• Bachelor degree in Psychology or similar discipline
• Minimum 1 year experience in a similar role
• Ability to deal with student personal matters and liaise with external bodies to provide additional support to students
• Demonstrate ability to work in a multicultural environment
• Strong administration skills
• Knowledge of legislative / visa requirements (e.g. the ESOS Act, Education Act, etc)
• Working With Children Check essential

If you meet the above criteria, and are interested in taking up this opportunity, please feel free to send in your cover letter and resume via email to our HR Officer, at hr@scei-he.edu.au.

Please note, due to the large volume of applications, only shortlisted candidates will be conducted. If your application should be unsuccessful, we thank you for your interest in Southern Cross Education Institute and wish you well in your future endeavors.

Description

SCEI-HE is currently seeking a procedurally driven Enrollment Officer to join our team in Melbourne and extend support to our students. The position is a full-time, permanent role; dedicated to assisting both SCEI and SCEI-HE students and staff throughout the pre and post enrollment process. You will be the first point of contact for students via phone, email, and the students’ portal, dealing with a range of queries or issues. This role provides end to end support throughout the Student journey, tending to matters including cancellations, deferrals and inquiries relating to courses and SCEI / SCEI-HE processes. The successful candidate will have demonstrated experience in a similar customer facing role, with another education provider.

Duties & Responsibilities

• Process student applications and enrolment
• Tending to all enrolment matters relating to student enrolment status
• Answering phone calls, emails and other correspondence from students or prospective students regarding their enrolment
• Liaise with the Student Welfare Officers regarding emotional support or the facilitation of implementing academic reform plans
• Liaise with the Accounts Department regarding payment status of student enrolments
• Work closely with local and international agents, where applicable, to facilitate the enrolment process

Qualifications & Competencies

• Diploma in Business Administration or equivalent (desirable)
• Previous experience in a support/administrative role (RTO or Private Higher Education Provider admin support highly regarded)
• Previous experience within a customer service focused role
• Excellent interpersonal and communication skills
• Experienced with Gmail Suite and Microsoft Office 365
• Demonstrate ability to work in a multicultural environment
• Strong administration skills
• Knowledge of legislative / visa requirements (e.g. the ESOS Act, Education Act, etc)
• Working With Children Check essential

If you meet the above criteria, and are interested in taking up this opportunity, please feel free to send in your cover letter and resume via email to our HR Officer, at hr@scei-he.edu.au.

Please note, due to the large volume of applications, only shortlisted candidates will be conducted. If your application should be unsuccessful, we thank you for your interest in Southern Cross Education Institute and wish you well in your future endeavors.

Description

The Role

Southern Cross Education Institute, Higher Education (SCEI-HE) provides high quality and nationally recognised qualifications across Australia to both domestic and international students. SCEI-HE currently delivers a Bachelor of Health and Community Services and a Bachelor of Early Childhood Education and has campuses in both Adelaide and Melbourne. SCEI-HE seeks Sessional Lecturers to deliver either of these undergraduate programs. Both program intakes commence in March of 2021.

 Duties & Responsibilities

• Prepare lectures and tutorials
• Contribute to administrative processes including committee work
• Contribute to the promotion and development of the Bachelor of Early Childhood Education or the Bachelor of Health and Community Services (whichever is applicable)
• Prepare and deliver learning and teaching material
• Marking and distribution of results
• Academic student support
• Administrative duties related to teaching
• Attend meetings as required

Qualifications & Competencies

• Masters degree in a relevant field (Early Childhood and Education or Community Services), or evidence of equivalent research/teaching experience, or higher.
• Demonstrated academic knowledge in the discipline and the proven ability to deliver high quality blended learning and teaching.
• Proven ability to contribute to course design and development.
• Excellent communication skills, with an ability to relate to staff and students from diverse backgrounds and to represent SCEI-HE to external stakeholders and the general public
• Demonstrated ability to perform administrative duties relevant to the higher education environments.
• Excellent verbal and written English skills.

Desirable

• A PhD or evidence of equivalent research/teaching experience in a relevant discipline
• Experience working in a private higher education environment.

If you meet the above criteria, and are interested in taking up this opportunity, please feel free to send in your cover letter and resume via email to our HR Officer, at hr@scei-he.edu.au.

Please note, due to the large volume of applications, only shortlisted candidates will be conducted. If your application should be unsuccessful, we thank you for your interest in Southern Cross Education Institute and wish you well in your future endeavors.

Description

The Role

Southern Cross Education Institute, Higher Education (SCEI-HE) provides high quality and nationally recognised qualifications across Australia to both domestic and international students. SCEI-HE currently delivers a Bachelor of Health and Community Services and a Bachelor of Early Childhood Education and has campuses in both Adelaide and Melbourne. SCEI-HE seeks Sessional Lecturers to deliver either of these undergraduate programs. Both program intakes commence in March of 2021.

Duties & Responsibilities

Leadership:

• Develop and encourage a shared vision for the future
• Take a leadership role in developing the strategic and operational planning
• Manage the development and submission of new course accreditation applications with TEQSA
• Maintain and enhance the academic standing of the SCEI (Higher Education).
• Implement quality assurance and improvement procedures

Academic Management:

• Manage, administer and foster excellence
• Implement SCEI (Higher Education)’s policies and strategies.
• Establish and maintain communication with appropriate Boards and Committees.
• Represent SCEI (Higher Education)’s interests, views and needs in professional, industry and government context.
• Initiate, maintain and strengthen links between the SCEI (Higher Education) and relevant professional and industry bodies.
• Establish and maintain education pathways

Staff Management:

• Take overall responsibility for academic staff management
• Ensure compliance
• Participate in the recruitment, selection and induction of academic and general staff.
• Take responsibility for the performance management, mentoring and staff development of academic, administrative and support staff
• Manage staff grievances in an appropriate manner.

Financial Management:

• Prepare the academic budget and monitor expenditure
• Approve timesheets and leave requests for subordinate staff.

Qualifications & Competencies:

• A PhD or Doctorate.
• Experience and a record of achievement in teaching and research.
• Excellent leadership and staff management skills, with demonstrated experience in managing faculties or schools.
• Experience in a senior administration role
• Outstanding people management, communication and negotiation skills.
• Experience in, and commitment to, interdisciplinary, innovation and collegiate principles in the provision of education services.
• Change management skills and a proven ability to build, develop and implement strategies for improvement.
• Ability to advance quality assurance and improvement
• Ability to conceptualise and develop new courses as per the proper governance frameworks.
• An ability to develop and maintain strong professional links with relevant industry and professionals within the community.
• An understanding of the higher education sector in Australia and the ability to articulate in terms of the core values and mission of SCEI (Higher Education).

If you meet the above criteria, and are interested in taking up this opportunity, please feel free to send in your cover letter and resume via email to our HR Officer, at hr@scei-he.edu.au.

Please note, due to the large volume of applications, only shortlisted candidates will be conducted. If your application should be unsuccessful, we thank you for your interest in Southern Cross Education Institute and wish you well in your future endeavours.

Description

SCEI Group comprises both a well-respected RTO (SCEI – www.scei.edu.au) and a private Higher Education provider (SCEI-HE – www.scei-he.edu.au), delivering nationally recognised qualifications across Australia to local and international students since 2007. Through the efforts of our dedicated and talented staff, we enjoy a growing reputation as the Institute for quality education, community support and employment opportunities.

The Role

SCEI Group is currently seeking a Senior HR Officer to work across all functions of HR. The ideal candidate has a Diploma or higher in HR, with 2+ years of generalist HR experience.

Duties & Responsibilities

• Creating, updating, and maintaining employee files
• Resume review and shortlisting
• Phone screening and interview scheduling
• Interviewing in consideration of the management team’s requirements for the respective role
• Reference checking and verification of skills matrices
• Booking staff for clinical facilitation
• Arranging, facilitating, and documenting performance reviews, disciplinary reviews, and staff complaints
• Support Management in managing performance and interpersonal issues
• Responding to staff queries where possible/ appropriate
• Drafting offer letters and contracts of employment
• Managing onboarding and induction
• Draft position descriptions and job advertisements for job seeker portals
• Utilize alternative methods of recruitment such as LinkedIn, headhunting, referrals, agencies, etc. when required or directed
• General HR administration and reporting
• Researching Awards and Legislation and advising staff where appropriate
• Assisting in report writing
• Checking of staff timesheets
• Attending relevant meetings
• Provide support to Placement Coordinator with PR duties as and when required
• Manage termination related paperwork / meetings
• Any ad hoc duties as required

Qualifications & Competencies:

• An understanding of the Fair Work Act
• Knowledge of the relevant awards/pay scales
• Professional communication skills
• Minimum of 2 years’ experience in HR
• An approachable personality
• Discretion and confidentiality
• Flexible work approach
• Confidence to handle tough conversations with staff

If you meet the above criteria, and are interested in taking up this opportunity, please feel free to send in your cover letter and resume via email to our HR Officer, at hr@scei-he.edu.au.

Please note, due to the large volume of applications, only shortlisted candidates will be conducted. If your application should be unsuccessful, we thank you for your interest in Southern Cross Education Institute and wish you well in your future endeavours.

Description

SCEI Group comprises both a well-respected RTO (SCEI – www.scei.edu.au) and a private Higher Education provider (SCEI-HE – www.scei-he.edu.au), delivering nationally recognised qualifications across Australia to local and international students since 2007. Through the efforts of our dedicated and talented staff, we enjoy a growing reputation as the Institute for quality education, community support and employment opportunities.

The Role

SCEI-HE is seeking an IT Administrator to champion the IT systems and infrastructure within the company. Reporting to the IT Manager, the Administrator will maintain and develop all hardware and software that SCEI utilise, ensuring that they are in strong working order, and implementing new software and hardware that will improve operations.

Duties & Responsibilities 

• Maintain smooth IT operations of Network, ​Internet, ​Phone Servers,​ File Servers, Print Servers, ​Terminal Servers and ​Wi-Fi. ​
• Research and purchase computers, printers and other IT resources for campus use
• PC assembly and troubleshooting
• Daily IT checks and backups
• Liaise with external companies for IT projects
• Secure SCEI IT network against external attacks, hacks or unauthorized use.
• Install/ rebuild workstations as required
• Manage Online Google Apps (Gmail, Google Drive, Calendars, etc.) for ​internal and external employees and students
• Ensure employees and students have IT support and key IT documentation as required
• U​pdate IT User Manual
• Quickly and efficiently report any IT issues to the IT Manager

Qualifications & Competencies

• CCNA certification
• MSCE certification
• CCNP certification (desirable)
• Local certificate IV or Diploma in IT
• Bachelor in IT (Desirable)
• 1 year related experience as Network Administrator or Systems Administrator
• Experience with ​CISCO, VMware & Active Directory
• Experience with ​Microsoft Windows Server 2012
• ​Experience with ​Google Applications for Education.

If you meet the above criteria, and are interested in taking up this opportunity, please feel free to send in your cover letter and resume via email to our HR Officer, at hr@scei-he.edu.au.

Please note, due to the large volume of applications, only shortlisted candidates will be conducted. If your application should be unsuccessful, we thank you for your interest in Southern Cross Education Institute and wish you well in your future endeavors.

Description

SCEI Group comprises both a well-respected RTO (SCEI – www.scei.edu.au) and a private Higher Education provider (SCEI-HE – www.scei-he.edu.au), delivering nationally recognised qualifications across Australia to local and international students since 2007. Through the efforts of our dedicated and talented staff, we enjoy a growing reputation as the Institute for quality education, community support and employment opportunities.

The Role

SCEI-HE requires a Learning Designer to assist in the course writing of undergraduate and postgraduate degrees. The selected candidate will have extensive experience in the design of learning experiences in a leading university, recognising the importance of working closely with academic colleagues and subject matter experts. Our team is cross-sectoral (VET and HEd), and while we expect most applicants to specialise in one sector you may view this as an opportunity to broaden your experience. Numerous contract options are possible, including Casual, Part Time and Full Time.

Duties & Responsibilities

• Design and develop effective learning resources, activities and assessment in a range of higher education areas.
• Work closely with subject matter experts and teaching staff to design and create innovative online learning experiences.
• Work independently or in a distributed team using a variety of collaboration tools.
• Write high quality student facing material to appropriate AQF and industry standards.
• Communicate effectively and professionally individually and in teams including client stakeholders and colleagues at SCEI-HE.

Qualifications & Competencies

• A Masters or PhD
• Capacity to interact with and critically evaluate new and emerging learning technologies and identify avenues to innovation and improvement in current teaching and learning practices.
• Dual-sector experience would be an advantage.

If you meet the above criteria, and are interested in taking up this opportunity, please feel free to send in your cover letter and resume via email to our HR Officer, at hr@scei-he.edu.au.

Please note, due to the large volume of applications, only shortlisted candidates will be conducted. If your application should be unsuccessful, we thank you for your interest in Southern Cross Education Institute and wish you well in your future endeavours.

Description

SCEI Group comprises both a well-respected RTO (SCEI – www.scei.edu.au) and a private Higher Education provider (SCEI-HE – www.scei-he.edu.au), delivering nationally recognised qualifications across Australia to local and international students since 2007. Through the efforts of our dedicated and talented staff, we enjoy a growing reputation as the Institute for quality education, community support and employment opportunities.

The Role

The Work Placement Officer will support the Course Coordinators of SCEI-HE’s undergraduate programs in securing and booking work placements and ensuring that all related admin tasks are completed. The Work Placement Officer will also support the Coordinators in building and maintaining industry connections. The ideal candidate will be a well-presented individual with exceptional communication and organisational skills, an understanding of the Australian education environment and be a quick learner.

Responsibilities & Duties

• Meet with students prior to placement to conduct file checks and brief students
• Ensure all placement documentation is accurate and up to date
• Visit work placement facilities to build and maintain relationships
• Report significant student work placement issues to the Course Coordinators, Lecturers and / or other relevant stakeholders (e.g Enrolment Officers, Accounts)
• Assist the Coordinators in creating information packs and correspondence for all facilities and facilitators
• Ensure electronic systems are updated with placement information
• Keep placement facilities informed of student information
• Other duties as required and as negotiated.

Qualifications & Competencies

• Relevant tertiary qualifications in administration/business management/ health/ community services or equivalent work experience
• Previous experience working in a HEd environment or previous experience in Community Services, Allied Health or Early Childhood Education (desirable)
• Exceptional customer service skills
• Outstanding communication and interpersonal skills
• Flexible work approach
• Valid Driver’s License

If you meet the above criteria, and are interested in taking up this opportunity, please feel free to send in your cover letter and resume via email to our HR Officer, at hr@scei-he.edu.au.

Please note, due to the large volume of applications, only shortlisted candidates will be conducted. If your application should be unsuccessful, we thank you for your interest in Southern Cross Education Institute and wish you well in your future endeavors.